The Professional and Personal Coaches Association provide the following definition of professional coaching: “Professional coaching is an ongoing relationship which focuses on clients taking action toward the realization of their visions, goals, or desires. Coaching uses a process of inquiry and personal discovery to build the client’s level of awareness and responsibility, and provides the client with structure, support, and feedback.”
As trained coaches, the Tillotsons help their clients to identify goals and then elicit solutions and strategies for achieving those goals. Examples of goals worked on in coaching are:
•    reduce stress,
•    increase productivity,
•    achieve more balance in life,
•    increase job satisfaction.
Coaching focuses on the gap between where the client is and where he/she would like to be. While counseling or therapy involves bringing the client from dysfunction to function, coaching involves helping the client move from functional to higher functioning. This is accomplished by providing accountability, clarification, support, and powerful inquiry. Basically, a coach partners with clients to help them have the life they want.
The Tillotsons do the bulk of their coaching by phone. Hundreds of coaches have found this method to be as effective as face-to-face interaction, and it provides excellent time efficiency as well as confidentiality.
The fee for coaching services is $400 per month. This fee covers 4 half-hour coaching calls. Clients may also make brief calls in between sessions to ask a question, get support, or share a success. The coach will respond to all e-mails from the client and will use e-mail as a way of making relevant written materials available to the client.